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Airtel : Harassing customers

We bought a prepaid cell phone number from their relationship center in Dwarka, New Delhi on 27th June 2010. Copies of my PAN card, AIrtel Landline phone bill as address proof, driving license as my ID proof, the required application form and money were submitted and verified by the agents. As promised, the cellphone activated on 29th June 2010 and was working. On 13th July, I received the following SMS from Airtel – “As per Govt of India directive, documents received for your Airtel Prepaid Mobile are incomplete and your services will be discontinued. Kindly contact the Airtel Relationship Center or the Dealer from where you purchased your Airtel Mobile immediately”. Immediately after that, the cellphone service died.