Understanding Clients !

I wish understanding clients was an easy job. I also wish clients would be more understanding. Neither of my wishes have come true very often, at the same time, business continues to expand, which makes me think there is a way around. These thoughts come into my mind on a day I spent with two different clients. For both, I’m working on complex software projects to create custom information systems that meet their requirement. To do this, our teams have met several times, many design ideas were floated, mockups prepared and changes made as per their requirements. All steps of pre-defined SLDC (Software Development Life Cycle) is being followed, project plans are regularly updated etc. In the first case, it’s becoming impossible to understand the...